Suzanne and Steve Klasen
Book Online or Call
(855) 367-4730
TOLL FREE
Simi Valley, CA - (805) 210-5327
  Meet Suzanne Klasen - Your CruiseOne Vacation Specialist  
 

Hi, I'm Suzanne Klasen. This is one of my very favorite cruise pictures taken a few years ago as we departed Kauai on the Celebrity Infinity. 

 I've been cruising for more than 37 years and I have seen the industry evolve in so many ways with bigger ships, more choices and options, and incredible amenities that I never would have dreamed of when I took my first cruise.  However, the one aspect of cruising that has made it consistently special is the incredible friendly and personalized service found onboard every vessel from the smallest river boat to the largest mega ship. 

My goal is to provide that same level of service to all my customers throughout the cruise planning process.  I take the time to get to know each of my customers personally and help them to select a vacation experience that is tailored just to them.  My extensive knowledge of the cruise industry helps me to provide many tips and suggestions that further enhance the experience for my clients.

Please feel free to call me to talk about cruising.   I can help you find that perfect romantic getaway for two including honeymoons, group or family reunion cruise that meets the needs of each generation, active or relaxed family cruises and more.   If you are land lover I can even help with that special resort or tour.   I love cruising and love being able to share that experience with others as a  Vacation Specialist with CruiseOne.  Toll Free 855-367-4730.

 
 

My Background

I graduated from Northwest High School in Justin, Tx and have a degree in Communication Arts from Spring Hill College in Mobile, Alabama. I worked in sales and account management for several Fortune 500 companies including NCR and National Semiconductor. My hobbies and interest tend to revolve around my family.

I am also a wine lover, having lived right in the heart of Arizona Wine Country in Sonoita for over 12 years. Now that I am in California there are numerous wine regions and wine tasting opportunities nearby.   Be sure to ask me about wine and cruising.

After taking some time off from my career to be a full time Mom, I decided that rather than return to the corporate world, I would prefer to own my own business as a an Independent Vacation Specialist for CruiseOne.   I chose CruiseOne because of the service oriented consultative approach their agents have in the cruise planning process.  Had it not been for my very wise CruiseOne agent that booked me on my first Celebrity cruise over the competitor about which I had originally called, I never would have discovered the cruise line that is a perfect fit for me. 

My family recently relocated with my husband's job to San Fernando Valley area, just outside of Los Angeles.   I'm very excited about the new opportunites that California brings me!

 
 
 
Customer Testimonial

"Dave and I just wanted to let you know how much we deeply appreciate all of your assistance, resolving the issues we had on our past cruise. You certainly went above and beyond what we have EVER experienced from any Travel Agent in all of our years of travel. 
 
We had a party of 9 in which 7 of us are your clients, we couldn’t believe that you also took care of the couple that didn’t book through you.  You stayed in touch with me via email while on the ship and always put our minds at ease that even if the guest relations wouldn’t work with us and have our issue resolved before disembarking that CruiseOne would get us reimbursed once we returned.
 
We also appreciate how prompt you are about everything no matter how insignificant it may seem.  I know first hand that you have made phone calls to the east coast at 5AM your time just to make sure the client was contacted by 8AM.
 
There are countless things that I’ve witnessed regarding your service not only with us but with others that I have referred to you.
 
There is most definitely a huge advantage in booking with you over a “big box” company especially where service is concerned.  My motto is you never know how good a company is until you have a problem!!
 
We had an amazing time and are looking forward to the next cruises that we have booked with you.
 
Signed; Clients for life
 
Sincerely,
 
Dave and Deb"
 
 
 
 
 
     
Partnerships Awards Header
Carnival Cruise Line Supplier Award
Celebrity Cruise Line Supplier Award
Partnerships Awards Header
Norweigian Cruise Line Supplier Award
Royal Caribbean International Cruise Line Supplier Award
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